The Service Triangle Gets the Job Done
Numerous factors must be considered when executing a project. General contractors have a schedule, subcontractors have another schedule and clients have their deadlines. We can design, build and deliver a complete turn-key solution or service, or fit somewhere in between all the nuts and bolts of construction. Somewhere between floor plans and move-in dates, we’ve got to get our job done. Coordination is paramount.
To alleviate the headaches, PCC Network Solutions Service Triangle was created. The Service Triangle is made up of the client, the PCC Network Solutions account manager and on-site project manager, to ensure consistent communication throughout the process.
The Service Triangle
The “service triangle,” composed of the client, the account manager and the project manager, allows PCC Network Solutions to provide an optimum level of communication for project success. The account manager is the liaison between the client and our corporate staff. Our account manager will attend construction meetings, work with the general contractor and provide overall project coordination. The account manager also interfaces with the project manager to guarantee that materials and manpower are available to meet the project schedule. Our project manager directs all activities for a particular job and is on-site 100% of the time. Both of these team members are available via cell phone at all times. It is this level of management and commitment that has enabled PCC Network Solutions and our clients to deliver successful projects.
Please visit our solutions and services pages for more information.